Have questions about Ladgewave? Find answers to commonly asked questions below. If you don't see your question listed, feel free to reach out to our friendly customer support team.
We accept multiple payment methods, including credit/debit cards, USSD, Apple Pay via Paystack, and bank transfers. Simply choose the option that’s most convenient for you at checkout.
We currently do not offer international shipping and only sell our products to customers within Nigeria.
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return or exchange it within 30 days of delivery. Please review our returns policy for eligibility and instructions.
Yes, most of our products come with a manufacturer's warranty to protect against defects in materials and workmanship. Warranty terms and coverage may vary depending on the product. Please refer to the product description or contact us for more information.
To initiate a return or exchange, please contact our customer support team for assistance. They will provide you with instructions and a return authorization number, if applicable, to ensure a smooth process.
We strive to process orders quickly to ensure prompt delivery. If you need to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled, but you may be able to return it for a refund or exchange. Please refer to our cancellation policy for more information.
Yes, we offer bulk discounts for large orders. Please contact our sales team for more information and to discuss your specific needs.
You can contact our customer support team via email, phone, or live chat. Our support representatives are available to assist you with any questions or concerns you may have regarding your order or our products.